CASTLE CLAIMS · REGULATED BY THE CENTRAL BANK OF IRELAND · C561519

Independent Loss Assessor for Accidental Property Damage Claims

Sudden household accidents, from drilling through a hidden pipe during DIY to dropping heavy cookware on a quartz countertop, can cause thousands of euros in unexpected damage. We review your policy terms, verify your optional cover, and negotiate directly with the loss adjuster to ensure your settlement covers the full cost of repair or replacement.

  Zero Upfront Costs — No Settlement, No Fee

Navigating Accidental Damage Coverage

Accidental damage is usually an optional add-on to home policies rather than standard cover. It protects against sudden, unforeseen incidents like putting a foot through an attic ceiling, dropping a heavy object on a kitchen island, or spilling paint on hardwood floors.

Because this cover has specific limits and conditions, the main job is verifying that your policy includes accidental damage and making sure the full cost of repair or replacement is properly itemised. We review your policy terms, inspect the damage, and submit a detailed scope directly to the loss adjuster so your claim is handled efficiently.

Cracked and broken tiled floor inside a home caused by accidental damage

What We Survey & Claim On Your Behalf

We assist property owners in scoping and itemising sudden household accidents.

Punctured Pipes & Cables

Accidental damage caused by drilling or driving nails into hidden water pipework or electrical wiring.

Cracked Countertops & Sanitary Ware

Smashed porcelain sinks, cracked baths, or severe impact damage to granite and quartz kitchen worktops.

Ceiling & Structural Piercing

Physical damage caused by falling through attic joists or dropping heavy equipment onto ceiling plasterboard.

Stains & Surface Destruction

Paint, chemical or liquid spills that permanently ruin luxury carpets, hardwood flooring, or fitted units.

Shattered Glass & Fixed Panels

Accidental breakage of double-glazed patio doors, skylights, and fixed glass installations.

How We Handle Your Accidental Damage Claim

Policy Cover Verification

We review your policy schedule to confirm whether accidental damage cover is active and identify any specific limits or excesses that apply.

On-Site Inspection

We inspect the damaged area, gather visual evidence, and document that the loss was sudden and accidental rather than gradual.

Claim Preparation & Presentation

We draft a fully itemised schedule of replacement and repair costs based on current trade prices.

Insurer Negotiation

We handle all discussions with the insurer's Loss Adjuster to negotiate the best settlement available under your policy conditions.

Frequently Asked Questions

Is accidental damage automatically included in all home insurance policies?

No. On most standard Irish home policies, accidental damage cover is an optional add-on for buildings or contents (or both). We can review your current policy schedule free of charge to confirm what cover you have in place.

What if the damage was caused by a hired builder or tradesperson?

Accidental damage extensions often exclude damage caused by ongoing building works or defective trade workmanship. In those situations, the claim may need to be pursued through the contractor's Public Liability Insurance rather than your home policy. We can review the circumstances to advise on the best approach.

Suffered Accidental Damage? Talk to an Assessor Today.

Free, no-obligation inspection across Laois, Kilkenny, Waterford, Kildare, Carlow, Offaly and Tipperary.

Cullohill, Co. Laois · Serving Laois, Kilkenny, Waterford, Kildare, Carlow, Offaly & Tipperary · 085 818 6980 · info@castleclaims.ie