Independent Public Loss Assessors
Independent Public Loss Assessors
CASTLE CLAIMS · REGULATED BY THE CENTRAL BANK OF IRELAND · C561519
A chimney fire burns at intense temperatures, causing severe thermal shock to the hidden internal flue network. While the outer breast may look untouched, cracked clay liners, breached masonry joints, and heat damage present serious structural and fire-safety hazards. We negotiate directly with your insurer’s loss adjuster to secure the full funds needed to restore your chimney safely.
✓ Zero Upfront Costs — No Settlement, No Fee
While a chimney fire may be extinguished quickly, extreme heat causes hidden internal damage that cannot be spotted from a living room hearth. Thermal shock fractures clay flue liners, breaks down brick mortar, and damages stove connections, allowing smoke particulates and toxic gases to escape into adjacent cavity walls, bedrooms, and attic spaces.
Because internal flue damage is hidden inside the stack, standard visual surveys often cannot capture the true extent of liner fractures or structural heat damage. Having an independent public loss assessor represent you ensures the full physical scope — including hidden internal repairs — is thoroughly documented and presented to your insurer.
Our comprehensive chimney fire assessment covers all direct and secondary losses.
Submitting CCTV flue camera surveys to assess internal liner cracking, stack masonry, and terminal pots so a full re-line or repair is approved.
Including the replacement of heat-damaged stove inserts, flexi-liners, flue pipes and hearth surrounds in your building claim scope.
Scoping allowances for professional washdowns, soot-sealing primers, and room redecoration across affected areas, where necessary.
Itemising soot-stained curtains, carpets, furniture and personal belongings for cleaning or replacement under your contents cover.
We review site safety, examine affected areas, and advise on immediate steps before repair work begins.
We review and submit specialist CCTV camera footage to document every cracked liner and compromised joint.
We represent your interests in all site meetings with the insurer's loss adjuster to agree on the full repair scope.
We compile a detailed, itemised schedule of loss for both building structure and contents, negotiating the complete payout permitted under your policy.
No. Sweeping removes debris but does not detect thermal cracking. A full CCTV inspection should be conducted to ensure toxic gases cannot leak into bedrooms or living spaces.
Insurers sometimes argue wear and tear. We present the CCTV footage showing clear thermal fracturing caused directly by the intense heat of the chimney fire to secure approval for the repair.
Free, no-obligation inspection across Laois, Kilkenny, Waterford, Kildare, Carlow, Offaly and Tipperary.
Cullohill, Co. Laois · Serving Laois, Kilkenny, Waterford, Kildare, Carlow, Offaly & Tipperary · 085 818 6980 · info@castleclaims.ie